Washington County Humane Society (WCHS) seeks two Shelter Engagement Assistants to join our team. Shelter engagement assistants are the first friendly face our constituents meet, but this role is much broader than greeting the many people who contact WCHS on a daily basis.

In addition to answering phones and greeting constituents, shelter engagement assistants maintain files, are concerned with the organization of the front office, write thank you cards, track supplies, work with data entry and paperwork, review adoption applications and related tasks. Shelter engagement assistants also assist the director of business affairs and administrative staff with reports and projects as needed. This position will work side-by-side with another shelter engagement assistant as well as animal caregivers, managers and volunteers.

Applicants must have a high school diploma, exceptional customer service experience, excellent communication and organization skills, feel comfortable entering data and basic computer related functions, and have an understanding of using a multi-line phone system. Shelter engagement assistants are comfortable with people of all ages and personalities. All positions at the Humane Society require an understanding of and dedication to the philosophies of animal welfare. Everyone here respects the dignity and basic rights of each animal and has an understanding and dedication to the WCHS mission.

Shelter Engagement Assistants will work at the rebuilt shelter located on Hwy. 60 in the Town of Polk. Although this position does not include animal care, you may occasionally be exposed to zoonotic diseases, frightened, injured and aggressive animals. Working in animal welfare is emotionally demanding and often includes dealing with emotional constituencies, animal abuse and neglect situations, and conversations about euthanasia. WCHS does not euthanize for length of stay or space and its annual euthanasia rate is three percent.

If you are interested in the position, please send your cover letter and resume by April 3rd to [email protected]. No phone calls please. WCHS is an Equal Opportunity Employer.

Washington County Humane Society is an independent 501 c(3) non-profit shelter, where, as a team, we make a positive impact on animals’ care and livelihood, assist the community, and continue to further our mission in accordance with the changing environment of animal welfare. We believe in hiring people with diverse backgrounds, ideas, and cultures, which permits us to deliver the highest quality preventive care. WCHS is an Equal Opportunity Employer.